Return & Refund Policy
As our wine is perishable, we do not accept returns. If the wine was damaged in shipping or did not arrive at all, please contact us immediately at firstname.lastname@example.org. We will endeavor to make things right as much as we are able. In the case of shipping damage, please document the state of the packaging with photographs, as those images will assist in handling your claim.
Please understand that all shipments of alcohol require the signature of an adult with the proper identification in the destination location. As such, we recommend that you provide a daytime delivery address where an you or another adult who can act on your behalf will be available to receive your shipment. For this reason, shipments cannot be made to post office boxes.